Frequently asked questions.

How long does it take to process and ship my order?

We typically process orders within 1-2 business days. Once your order is processed, it will be shipped out and the estimated delivery time will depend on the shipping method you selected at checkout. The average shipping time is 5-7 days.

How can I track my order?

Once your order is shipped, we will send you a confirmation email with a tracking number and instructions on how to track your package.

Do you offer free shipping?

We may offer free shipping promotions from time to time. Please check our website or promotional materials for any current free shipping offers and their terms and conditions.

Have another question?

Feel free to reach out to our customer support team at support@nantucketnorth.com with any other questions you might have.